What's Up with Dean and Deluca

For twenty-five years, I have lived and worked in Soho. Having been a keen observer of the neighborhood's ebbs and flows, I am doing a shout out to those of you who know and love the flagship corner store in Soho known as Dean and Deluca. What is going on there? The downshift in service, and poor food quality, most notably in the prepared foods area, dishonors a neighborhood landmark. Perhaps, the tourists who frequent the place from all over the world are still charmed, and coffee outposts may make the margin, but someone upstairs better wake up and clean up the place.
I share this post out of respect for a brand, that should be working harder than ever in this economy, to stay relevant.